When you book service an account is automatically created for you. Simply set up your account, choose your password, and you're ready to go.
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Service Areas
We service most of Manhattan and certain zip-codes of Brooklyn and Queens.
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Standard Cleaning Details
IN EVERY ROOM: Clean accessible surfaces of dust & debris, tidy up, take out trash and recycling, vacuum & mop floors. IN THE KITCHEN: Wipe counter-tops & cabinet exteriors, wipe down appliance exteriors, clean inside microwave. IN THE BEDROOM: Make the bed. IN THE BATHROOM: Scrub & sanitize toilet, sink and shower, clean mirrors and glass, hang towels neatly.
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Pricing
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on our website.
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Cleaning Supplies
Maid First will bring all the necessary cleaning supplies. Clients MUST provide vacuum/broom, mop/Swiffer, and the toilet bowl brush.
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Special Requests
You can respond to your confirmation email or log into your account and add any comments you would like applied to your service.
Manage Your Account
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How do I log into my account?
Click "Login" in the top right corner of the Maid First website.
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How do I change my password?
Submit a password change request on the customer login page.
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How do I change my address?
Log into your account and update your address in your upcoming booking, or give us a call and we will update it for you.
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How do I change my credit card?
Log into your account and update your card on file. Your new card will automatically be set as your default.
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How do I book my first appointment?
Go to our booking form and schedule your appointment online, or give us a call.
Pricing & Policies
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Coupon Application
Learn More
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Gift Card Access
View Now
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Discount Details
Check Policy
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Arrival Window
Understand Timing
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Reschedule & Cancellation
Manage Booking
Trust & Safety
Can I trust my cleaning professional?
All of our workers are interviewed and pass a detailed background check.
What happens if something goes wrong?
If something goes wrong, we're here to make it right. Let us know right away and we'll take care of it.
Is my billing information safe?
Our booking page is protected by extended validation SSL. Credit card transactions are processed by Stripe using 256-bit security. No credit card numbers are stored in our system.
Do professionals go through a background check?
All workers are interviewed and pass a detailed background check.
What is your 100% satisfaction guarantee?
If you're not happy with your cleaning, we'll come back and re-clean within 7 days. If you're still unsatisfied, we'll refund your money.
What is your refund policy?
Same as above: re-clean within 7 days, full refund if still unsatisfied.
